Jira-native asset and configuration management
Assets in Jira Service Management offers visibility into dependencies so you can manage assets and configuration items (CIs), quickly troubleshoot incidents, and minimize the risk of changes.
Meet Assets in Jira Service Management
The Place For Your Important Data
Unlike legacy databases, Assets in Jira Service Management offers a flexible and open data structure so teams can manage and connect critical resources to requests, incidents, changes, and more.
Track what matters
From hardware, software, and CIs to people, pianos, and fish (really), bring all your enterprise assets together in a flexible database. Pre-built templates help you get started fast.
![Screenshot - Track what matters](https://wac-cdn.atlassian.com/dam/jcr:355d1c9d-4927-442f-9f4c-0de2003b285b/SC-trackwhatmatters-templates.png?cdnVersion=1581)
![Screenshot - Connect assets to work](https://wac-cdn.atlassian.com/dam/jcr:f7db2d4b-a2df-4d8e-b082-975483ebd325/SC-connect.png?cdnVersion=1581)
Connect assets to work
Link objects in Assets to support tickets, incident issues, change requests, and more. Improve visibility and accelerate work across all kinds of use cases in IT, HR, Facilities, and beyond.
Make better decisions
Have confidence in your data to aid planning, operations, audit, security, and compliance requirements. Ensure your data is complete, current, and correct.
![Screenshot - Make better decisions](https://wac-cdn.atlassian.com/dam/jcr:f7289580-6b60-41ff-9d1b-e92eb573f3a8/SC-plan.png?cdnVersion=1581)
Asset and Configuration Management Features
![gears icon](https://wac-cdn.atlassian.com/dam/jcr:2d376fec-0ed8-459c-a6a2-4be62fdaadfe/Icon-Object-Gears@2x.png?cdnVersion=1581)
Automation
Say goodbye to tracking down owners or updating spreadsheets. Automate input from Jira issues so you can keep required info on your assets current.
![Magnifying glass icon](https://wac-cdn.atlassian.com/dam/jcr:4451c6ab-2915-47d4-b398-0bd5bf92a80b/Icon-Object-MagnifyingGlass@2x.png?cdnVersion=1581)
Queries
Run queries on objects in Assets to conduct audits, manage costs, and identify the cause of issues.
Templates
Get started fast with pre-defined schema templates to bring structure to your database for common use cases across IT, Facilities, HR, and more.
![Radar icon](https://wac-cdn.atlassian.com/dam/jcr:90a1b2fe-30df-4e59-984b-00c11028d44f/Icon-Object-Radar@2x.png?cdnVersion=1581)
Discovery
Detect IP-enabled assets, extract info about key attributes and dependencies, and track any changes to stay up to date.
![Cloud upload icon](https://wac-cdn.atlassian.com/dam/jcr:3d47a628-9133-4bc8-a859-989c91490107/Icon-Software-CloudUpload@2x.png?cdnVersion=1581)
Importers
Bring data into Assets via CSV, JSON, and Assets Discovery, use the REST API for data from external sources, or select from our marketplace of integrations.
![Graph bar icon](https://wac-cdn.atlassian.com/dam/jcr:cdf4191d-cd12-4ad4-bb46-fc64a5ca3a88/Icon-Content-GraphBar@2x.png?cdnVersion=1581)
Reporting
Analyze and report out on your data to monitor the health of your assets, summarize Jira issues related to assets, and improve decision-making.
“Assets is very important to keep predictability and planning of software licenses and costs.”
Damir Prusac, VP of Engineering
FAQs
General Questions
Asset and Configuration Management Resources
![Asset and Configuration Management Handbook for ITSM pdf preview image](https://wac-cdn.atlassian.com/dam/jcr:484589ac-1764-4a34-9bfd-67df01d78697/Asset%20and%20configuration%20management%20handbook%20.png?cdnVersion=1581)