INSIGHT CMDB FOR ITSM, EAM, ITAM, SAM & HAM Enterprise
Asset Management

Insight enhances the Atlassian platform with enterprise asset management. Having business assets in Jira makes all the difference, enabling you to understand the complex world around you.

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IT assets are just the start

Insight is perfect for managing any IT-related assets and so much more. 

Whether you work in IT, HR, sales, legal, facilities or any other function, life at work is better when you are able to control and manage what's important to you.

Use Insight to enhance any business process or to improve any business service. Insight is built to meet the diverse needs of any modern organization. 

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Sophisticated imports

All businesses have assets they need to manage and control. It can be anything from hardware, software and people to car fleets, patents, and GDPR data subjects.

Data can be scattered between different systems and tools. Insight comes with a world-class import framework that allows you to import clusters of unstructured data.

Eliminate information silos and end up with a clear data structure gathered from multiple sources.

The statement "single source of truth" has never been more true.

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Powerful business intelligence

Many of our customers have millions of assets in Insight from which they generate actionable information. Ensuring the right information to the right people requires sophisticated reporting.

The reporting framework in Insight provides powerful business intelligence capabilities.

Use built-in reports or create your own report types. Designing reports is simple and you can save and share reports with your team, either in Jira or in a tool such as Confluence. 

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1,700+ customers in over 100 countries.

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Asset details

Insight gives you the freedom to define and configure asset categories, or types, to fit any business need.

To give an accurate representation of assets, details matter. Describe any type of asset using predefined attribute types and add the required number of attributes.

Attributes gives the power to relate assets to each other. For example, the loss of disk drives may take a database instance down.

Use Insight to build unlimited logical representations of asset structures and dependencies.

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Automation rules

Insight automation at your service

Automation is a fundamental feature in any enterprise asset management system. Use Insight's powerful, easy-to-use automation framework to update assets, Jira issues, and external systems.

Set up sophisticated automation rules that can do the work for you using our extremely powerful Insight Query Language (IQL).

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Visualize dependencies and assess impact instantly

A set of graphs in Insight is used to visualize assets and their dependencies.

Understand how assets depend on each other and what will happen if a certain asset is moved or removed from the structure.

The schema graph assists data modeling as well. Create references between asset types directly in the graph.

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What users say about Insight Asset Management

  •    Admin - HF Technologia

    Very well programmed plugin. Cool to use. There are always updates and the price is very attractive. Thanks Mindville (formerly Riada) team, keep it up!!

  •     Daniel Falardeau

    I am truly impressed at how good this add-on is. It is simply the best CMDB tool available. Its integration with Jira (and Jira Service Desk) is great especially the related issues section where you find any issue that affected a given object.

  •     Seb CC

    A must for every JIRA instance, just for this plugin you need Jira ! 4 stars rating is not enough really deserve 10 stars!

  •     José Javier Aguado Martín

    Simply the best add-on that you can get on the Atlassian marketplace. Beware: it's not just for IT Systems, but for any business sector. I work with Jira because there is Insight. Good job Mindville (formerly Riada)!

  •     Tomasz Belina

    One of the greatest plugins for Jira. You can build any asset tracking solution extremely fast. Building a CRM, AM or similar solutions in Jira has never been so easy. Support is very fast. Great job.

  •     Daphne Thunnissen

    Besides being the only asset management add-on which can support ITIL the support is outstanding!

  •    Thomas Edding

    Nice plugin! It can handle more than IT data and it is the answer to store data hierarchically. Integration with Jira Service Desk is good. High added value. Thanks!

  •     Uwe Kappe

    This is a really useful plugin. It brings a CMDB to Jira Service Desk that is needed for IT support.

  •     Helene Lund Engebø

    Really great plugin for managing any type of object register. Opens up a lot of opportunities. Documentation is good and Mindville (formerly Riada) support is excellent!

  •     Carl E Allen

    Insight is one of the best buys for organizations that want to track anything. I have used it to manage products, customers, and even as an organizational chart. Insight is now the single source of truth. I recommend it for every implementation. The power of Insight is limited by only your imagination.

Import data from external systems

Most organizations have data stored in external systems.

Insight's free integration apps offer a pre-configured and automated way to import data from cloud providers such as AWS, Azure, and Google Cloud.

Use integration apps to schedule imports from systems like Service Now, Microsoft SCCM, and Snow Software.

Getting your data into Insight, combining all relevant data sources gives a system that can act as a single source of truth.

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Search and you will find

A powerful asset management system needs brilliant search capabilities. 

The basic search feature in Insight gets you there, but for unparalleled search power, explore the advanced search that comes with the Insight Query Language (IQL). 

IQL gives unlimited search power, regardless of how many millions of assets or the complexity of the structures.

Save and share searches with your team, allowing them to create and publish any kind of report.

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Launch your ITSM practice in seconds 

Hit the ground running with a turnkey ITSM practice.

It can be daunting to set up a solid CMDB that is integrated with your Jira environment, which is why Insight can do it for you.

Use the built-in ITSM template to create a pre-configured Jira project and an Insight environment in seconds. Choose to start with sample data or input your own.

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